Privacy Policy for Rhode to Digital

This privacy policy sets out how Rhode to Digital uses and protects any information that you give Rhode to Digital when you use this website.

Rhode to Digital is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement and the General Data Protection Regulation (GDPR).

Rhode to Digital may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Our Role as Data Controller For the purposes of applicable data protection law (including the UK GDPR), Rhode to Digital acts as the data controller of the personal data you provide to us. This means we are responsible for determining the purposes and means of processing that data.

Contact Details for Privacy Queries: If you have any questions regarding this privacy policy or our data practices, please contact us at: info@rhodedigital.com.

What We Collect

We may collect the following information:

Name and job title.
Contact information including email address and phone number.
Demographic information such as postcode, preferences, and interests.
Other information relevant to customer surveys and/or offers.
Information from our Quiz Builder (ScoreApp): When you complete our interactive quizzes, we collect your name, email address, and your quiz responses.
Website Usage Data: We automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, referring URLs, pages viewed, and time spent on the site. This is typically collected via analytics tools like Google Analytics.

How We Use the Information We Gather and Our Legal Basis for Processing

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons and under the following legal bases:

Internal record keeping: (Legal Basis: Legitimate Interest) We maintain records for administrative and business purposes.
Improving our products and services: (Legal Basis: Legitimate Interest) We use data to analyze trends and enhance our offerings.
Sending promotional emails about new products, special offers, or other information: (Legal Basis: Consent) We will only send marketing communications if you have provided us with your explicit consent to do so. You have the right to withdraw this consent at any time.
Contacting you for market research purposes: (Legal Basis: Legitimate Interest or Consent, depending on context) We may contact you by email, phone, or mail. We will clearly state our purpose for contacting you.
Customizing the website according to your interests: (Legal Basis: Legitimate Interest) This helps us provide a more relevant experience.
Processing data from our Quiz Builder (ScoreApp): (Legal Basis: Legitimate Interest) Data collected from our quizzes is kept for reasons of genuine interest displayed by the customer. This enables us to understand your specific needs, provide relevant insights, and follow up with tailored information regarding our services.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Sharing Your Information with Third Parties

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may share your information with the following categories of third-party service providers who assist us in operating our website and providing our services:

Hosting Providers: (e.g., SiteGround) for website and data storage.
Analytics Providers: (e.g., Google Analytics) for website usage analysis.
Marketing Platforms: (e.g., email marketing services) for sending communications where consent is given.
Booking Systems: (e.g., Calendly) for scheduling consultations.
Quiz Platform: (e.g., ScoreApp) for processing quiz responses.
Payment Processors: for handling transactions.
Professional Advisors: such as accountants or legal counsel.

Where we share data with third parties, we ensure they comply with data protection regulations and have appropriate safeguards in place.

International Data Transfers

Some of our third-party service providers may be located outside the UK or European Economic Area (EEA). Whenever we transfer your personal data out of the UK/EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission or the UK government.
Where we use certain service providers, we may use specific contracts approved by the European Commission or the UK government which give personal data the same protection it has in the UK/EEA.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. This includes using SSL encryption for website data, implementing secure password policies, and regularly updating our website software, plugins, and themes.

How We Use Cookies

Cookies help us provide you with a better website experience by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Our use of cookies is described more fully in our separate Cookie Policy.

Links to Other Websites

Our website may contain links to other websites of interest. However, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Your Data Protection Rights (GDPR)

Under GDPR, you have the following rights regarding your personal data:

The Right to Be Informed: You have the right to be informed about how your personal data is collected and used (which this policy aims to do).
The Right of Access: You have the right to request a copy of the personal data we hold about you.
The Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
The Right to Erasure (the “Right to be Forgotten”): In certain circumstances, you have the right to request that we delete your personal data.
The Right to Restrict Processing: In certain circumstances, you have the right to request that we restrict the processing of your personal data.
The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, in a structured, commonly used and machine-readable format.
The Right to Object: You have the right to object to our processing of your personal data in certain circumstances.
Rights in relation to Automated Decision-Making and Profiling: You have the right to object to decisions based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
The Right to Withdraw Consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at info@rhodedigital.com. We will respond to your request within one month.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection issues (www.ico.org.uk).

Accessibility

Rhode to Digital aims to make our website accessible and usable by people of all abilities and disabilities, including those with visual, hearing, cognitive, or motor impairments.

Many people use assistive technologies to allow them to adjust their experience of a website to make it easier for them to use. For example, they might view a website in easier-to-read colours with larger fonts, they may choose to experience content as spoken text, or they may navigate around a site using the keyboard only. As these assistive technologies become more available and sophisticated, we want to ensure that our website continues to work well with them to deliver a good experience for all our users. We are actively working to increase the accessibility and usability of our website and in doing so we adhere to many of the available standards and guidelines.

Rhode to Digital uses a range of methods and processes to ensure that our website is accessible to all users. For example, all images and hypertext links should include an alternative text description and tables should not be used to define the layout of the site. The site has been built using code compliant with W3C standards for HTML and CSS. The site displays correctly in current browsers and using standards-compliant HTML/CSS code means any future browsers will also display it correctly. However, whilst we strive to adhere to the accepted guidelines and standards for accessibility and usability, it may not always be possible to do so in all areas of the website. Furthermore, there may be visual differences when using different browsers and users with different devices will experience the website in different ways.

If you have any questions regarding the accessibility or usability of our website, please contact us through the Contact Page.