Terms and Conditions Rhode to Digital

Last Updated: 29 May 2025

Welcome to the website of Rhode to Digital. By continuing to browse and use this website and/or engaging our services, you are agreeing to comply with and be bound by the following terms and conditions of use, which, together with our Privacy Policy and Cookie Policy, govern Rhode to Digital’s relationship with you in relation to this website and the services we provide.

If you disagree with any part of these terms and conditions, please do not use our website or engage our services.

The term ‘[Rhode to Digital]’ or ‘us’ or ‘we’ refers to the owner of the website and provider of services, whose contact details can be found on our contact page. The term ‘you’ refers to the user or viewer of our website, or the client engaging our services.

1. Website Use Terms

Content for General Information: The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Cookies: This website uses cookies in accordance with our Cookie Policy. By using our website, you are consenting to our use of cookies as described in our Cookie Policy.
Accuracy: Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your Risk: Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
Intellectual Property: This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorized Use: Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
External Links: From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

2. Services Agreement & Scope of Work

Engagement: These terms and conditions apply to all services provided by [Rhode to Digital] to you, the client, as outlined in a separate, specific proposal or service agreement (“Project Proposal”). The Project Proposal will detail the specific scope of work, deliverables, and any project-specific terms.
Acceptance: Your acceptance of our Project Proposal, either verbally or in writing, constitutes your agreement to these Terms and Conditions. Our professional relationship will formally begin upon the agreement and signing of the Project Proposal, which will include specific deliverables and a defined timeline for completion.

3. Consultation & Pricing

Free Initial Consultation: We offer a complimentary initial consultation to discuss your project requirements and determine how our services can meet your needs. This consultation is provided at no charge and does not obligate either party to proceed with a project.
Quoted Price: Following a successful consultation, we will provide you with a detailed Project Proposal outlining the scope of services and the total price for the finalized package of services. All prices are quoted in [Currency, e.g., GBP] and are exclusive of applicable taxes unless otherwise stated.

4. Payment Structure

Advance Payment: To commence work on your project, an advance payment of fifty percent (50%) of the total quoted price of the finalised package of services is required. Work will not begin until this advance payment has been received and cleared.
Final Payment: The remaining fifty percent (50%) of the total quoted price is due and payable upon the successful completion of the agreed-upon services and prior to the website’s final launch or handover. “Successful completion” will be defined by the deliverables outlined in your Project Proposal.
Late Payment: Please note that if final payment is not received and cleared on time, your website will not be launched or go live until such payment has been fully processed and cleared. Delays in payment will directly impact your project launch date.
Payment Methods: Payments can be made via [Specify Accepted Payment Methods, e.g., bank transfer, credit card via secure payment gateway].

5. Client Responsibilities

You agree to provide all necessary content, images, feedback, and approvals in a timely manner to facilitate the smooth progression of the project. Delays in providing required materials or feedback may impact project timelines.

6. Ownership & Intellectual Property

Upon successful completion of the project and receipt of final payment, ownership of the intellectual property specific to your website design and code created by Rhode to Digital for your project (excluding any third-party licenses for themes, plugins, stock assets, etc.) will transfer to you.
We reserve the right to display the completed project in our portfolio for promotional purposes, unless otherwise agreed in writing.

7. Refund Policy and Consequences

Refunds: Refunds for services provided by Rhode to Digital will be processed strictly in accordance with the terms of our Project Proposal and applicable consumer protection laws. Refunds will typically only be considered in cases where services cannot be completed as agreed or where there is a material breach of this agreement by Rhode to Digital.
Consequences of Refund: In the event that a refund is issued, whether partial or full, and regardless of the reason for the refund, the following actions will be taken:
- Loss of Website Rights: You will immediately forfeit all rights to the website developed by [Rhode to Digital] for your project.
- Removal of Admin Access: All administrator access provided to you or your representatives for the website (WordPress dashboard, hosting control panel, etc.) will be immediately revoked.
- Site Removal from Hosting: Your website will be promptly removed from [Rhode to Digital]’s hosting service. It is your sole responsibility to secure any desired content or data prior to a refund being processed if you wish to retain it, as [Rhode to Digital] will not be liable for data loss following site removal.
- Any third-party licenses (e.g., Elementor Pro, premium themes/plugins) provided by [Rhode to Digital] as part of the service package will be deactivated or withdrawn, as their continued use is contingent upon the full payment and successful completion of the project.